Saturday, March 24, 2018

F Y B Com - Business Communication - Semester 1 - Letter of Complaint

F Y B Com - Business Communication - Semester 1 - Bani went to Handa Enterprises to purchase a scooter. But the salesman’s behaviour was very rude and sexist. Draft a letter of complaint to the owner of the outlet.



From:
Bani Ramchandra,
37, A Rehman Street,
Mumbai 400003

To:
Mr. Shaukat Ali,
Proprietor
Handa Enterprises,
31, Mahakali Caves Road,
Andheri (E), Mumbai 400097

27 January 2017

Dear Sir,

I have a traveling job and need to meet clients within the Mumbai city limits. For the past one year I have used the public transport system to reach out to my clients and have missed many important meetings due to delays in the train service and traffic problems. I finally decided to purchase a two wheeler to assist me reach my appointments in time and with a commitment to buy a scooter I went to your retail showroom in Borivali (W) yesterday afternoon.

Your receptionist took some details and asked me to wait for a salesman, who would help me with the details of the various models and financial aspects. Even though there was no other customer, it took the salesman half an hour before he could attend to me. In five minutes he rushed through all the details and said that I should book the vehicle immediately since there were very few vehicles left and then the waiting period for the new consignment was not known. He said all this with a tone of arrogance and whispered to the receptionist that women don’t know anything about vehicles and should not be riding them on the roads for the safety of other vehicles and people.

I am definitely not buying a scooter from your showroom if this is how your staff treat the clients. Your salesman’s rude behaviour will surely harm your business and ruin the reputation of your brand. I hope you will take necessary steps to correct the attitude and behaviour of your staff and ensure that customers do not walk away from your business because of your incompetent staff.

Yours truly,


Bani Ramchandra


Brian T
92232 03441 / 77100 27662 / 98690 27662

Saturday, March 3, 2018

F Y B Com - Business Communication - Letter of Application for Computer Programmer

Draft an application letter in response to the following advertisement


Semester I - “Wanted experienced computer programmers for a company based in Mumbai. The applicant
should be a graduate with adequate knowledge in computer programming. Apply with Bio-data to Box No.56,
The Times of India, Mumbai 400001


7, Prem Niwas,
Sunder Lane,
Andheri (W)
Mumbai 400069


June 27, 2017
To,
The Advertiser,
Box No.56,
The Times of India
Mumbai 400001


Dear Sir,
Re: Post of Computer Programmer in your organisation


In response to your advertisement in the Times of India dated June 25, 2017 for the post of Computer
Programmers, I request you to consider me for this position.


I am 27 years old, and a permanent resident of Mumbai. I have completed B.E. in Computer Science in 2012
with 68% from the University of Mumbai. My final year subjects included programming in 6 computer
languages. I also submitted a project on “Computer programming in Business Communication” as part of the
final year internal assessment project. I have a Diploma in Management Studies from Lovely Professional
University, Haryana for which I received a full scholarship under the meritorious category for discipline in
higher learning, I secured first class and completed the diploma in 2013.


I have worked for NiMo Software Solutions as a Programmer from 2013 to 2016, creating specific software to
detect fraud in banks and creating firewalls to safeguard banks. From 2016 onward I have worked for ViMal
Software Consultants, developing software for supersonic aircraft and was posted in London for six months to
ensure the program’s ability to work in high altitude and high speed conditions successfully.


My hobbies include reading and cycling, and have successfully participated in various cycling events in Mumbai.


I am enclosing copies of my certificates and references for your perusal and hope that my qualifications and
experience meet your requirements. I look forward to meeting you at an interview to demonstrate my
knowledge and skills and prove my ability to work in your organization.


Yours faithfully,
Ramesh Tendulkar

Encl.: Copies of certificates and references


Brian T.
92232 03441 / 77100 27662 / 98690 27662

Monday, February 26, 2018

S S C Board (Std.10) - 10 Questions to the chief guest at the Science Exhibition

S S C (Std.10) - With a proper beginning and conclusion, prepare a list of 10 questions to interview Dr.Narvekar, the chief guest at the Science Exhibition.




  1. Was the exhibition up to your expectation?
  2. Do you think the students have the potential to become great scientists?
  3. Which exhibit impressed you the most?
  4. Will you be sending any of these schools to the International Science Exhibition?
  5. What kind of scholarships or funding can you arrange for these students?
  6. How would you encourage students to take up research?
  7. Which Science books would you recommend the students to read?
  8. Who was your role model when you were young?
  9. How many awards have you won?
  10. What is your advice to the students of this exhibition?



Brian T.
92232 03441 / 77100 27662 / 98690 27662

Monday, February 19, 2018

F Y B Com - Business Communication - Letter of Appreciation

Semester I - Mr.Naresh Singh of the accounts department has worked overtime and achieved his sales target. Draft a letter appreciating him.



Sumitra Motors
Plot No. 123, Nirav Nagar, Jayapur, Mumbai 400058
Email: sumitramotors@email.com    Phone: 98989 65432 / 98977 65432

Dear Mr.Naresh Singh,

On behalf of the management of Sumitra Motors, I wish to congratulate you for your untiring efforts and dedication in ensuring that your sales targets are achieved.

Many senior executives in the organization have noticed your efforts and the methods you have adopted to keep your clients satisfied and returning back with new orders. Your hard work and extended work hours have been observed and appreciated. Your positive attitude has spread to other staff and they are working with the interest and motivation, following your example.

I am very happy with the results of your hard work and commitment to this organization. Thank you for the efforts you have put in to improve the sales figures and best wishes for a successful future in your career.

Yours sincerely,
Rohit Agarwal
HR Manager


Brian T
92232 03441 / 77100 27662 / 98690 27662

F Y B Com - Business Communication - Application for job letter

Semester I - Draft a reply in response to the following advertisement:
“Urgently required junior accounts executive for Star Mall, Mumbai. Candidate should be commerce graduates, familiar with the use of Tally. Candidates meeting the requirements should send in an application along with the resume within ten days to -
Box No. 1236, The Times of India, Mumbai


7, Prem Cottage,
K.M. Munshi Road,
Pant Nagar, Ghatkopar,
Mumbai 400075

June 27, 2017
The Advertiser
Box No. 1236
The Times of India
Mumbai 400001

Dear Sir,
Re: Post of Junior Accounts Executive in your organization

In response to your advertisement in The Times of India dated June 26, 2017, I wish to apply for the post of Junior Accounts Executive and request you to consider me for this position.

I am 27 years old and a resident of Mumbai. I passed my B Com with first class from the University of Mumbai in 2011. I secured 80/100 in accounts and more than 70/100 in most of the other subjects. I also passed M Com from the University of Mumbai with 68% in 2013 and a Diploma in Management Studies from IGNOU.

I have worked as an accounts executive for 2 years from 2011 to 2013 in Nirav Modi International, Mumbai and then as a junior accounts executive in Kingfisher Airlines, Mumbai from 2013 onwards. Both jobs gave me an opportunity to learn and work in all the areas of accounting, tax obligations, foreign currency transactions and banking.

My experience in these organizations has enabled me to study managerial functions closely and participate in various management decisions.

I am enclosing with this application my CV, copies of certificates, academic and other achievements.

I hope that my qualifications and experience will meet your requirements and I will assure you of my abilities and skills at the interview.

Yours faithfully,



Mukesh Ankola

Encl: CV and copies of certificates


Brian T
92232 03441 / 77100 27662 / 98690 27662

Friday, February 16, 2018

F Y B Com - Business Communication - Letter of Recommendation

Draft a recommendation letter for your marketing assistant, who has given your name as referee in his application for the post of marketing manager in another company.



Rahul P.
54, Robin Street,
Bhandup,
Mumbai 400058

June 27, 2017

To
Mr.Rakesh Verma,
Sumita Motors,
Perin Nariman Street,
Mumbai 400001

Dear Mr.Verma,

It is my pleasure to recommend Mr.Rustom Pallonji for the post of Marketing Manager in your organization.

Rustom has been working working in our organization for five years as a Marketing Assistant and has been a sincere employee. The dedication and discipline with which he works, has made him the “Employee of the month” thrice in the past two years and the only employee who has achieved all his targets every year.

I am sure he will be a valuable employee to your organization and an efficient Marketing  Manager. Please let me know if you need any more information in this matter.

Yours sincerely,


Rahul P.



Brian T.


GO. DO. NOW

9223203441 / 7710027662

Wednesday, October 25, 2017

Sentences about the Family - to read and learn

Sentences about the Family - to read and learn
Age
1. The older of the two daughters is in the army.
2. She is older by seven years.
3. The eldest of his five sons is a pilot.
4. My sister is older than me.
5. My elder sister is in Tokyo.
6. He is the eldest in the family.
7. The older of the two sisters is Radha.
8. Is he older or younger than you?
9. She has outgrown her elder brother.
10. Ram is the middle child of the three.
11. He was the youngest of all the brothers.
12. The Emperor lived to the ripe age of 96.
13. Her sons grew to manhood and her daughter to womanhood but she looks as young as she was 20 years ago.


Relationship
1. The couple's parents were present.
2. My paternal grandmother smiled at me.
3. He is related to me by marriage.
4. My maternal grandfather lived in Delhi.
5. She is my step-sister.
6. His sister-in-law lives in Delhi.
7. He is my brother-in-law.
8. She is my daughter-in-law and he is my son-in-law.
9. My stepson/stepdaughter/stepfather/stepmother / stepbrother / stepsister was there.
9. My stepchildren/stepparents were there.
10. She is a cousin on my father's side.
10. She is a cousin on my mother's side.
11. She looks after her widowed father.
12. It turns out that her husband and my cousin was one and the same.
13. What is their relationship? Are they cousins or in-laws or what?
14. They are related by marriage.
15. He is my cousin on the distaff side.
16. Is she related to you?
16. She is also a Verma, but we are not related.
17. He is a remote cousin of mine.
18. She is my twin sister.
19. His immediate family knew everything about his whereabouts.
20. You have such a close-knit family. (close is a little ambiguous but not incorrect. You usually speak of close relatives)
21. Their friends and relatives attended the wedding.
22. Our remote ancestors lived in caves.
23. At least four generations of the old man live in this village.
24. He is a second cousin of mine.
25. That uncle of yours is a cunning fellow.
26. He is not really our grandfather; we lovingly call him grandpa.
27. It was a sample of unbreakable love between mother and son.
28. They are tracing out the tangled web of relationships.
29. They have family ties with the Guptas.
30. He traces his line of descent to the Nawab of Avadh.
31. He claims to be a lineal descendant of the royal family.
32. It was a sample of unbreakable love between mother and son.
33. The present PM comes from a long line of Prime Ministers.
34. He was born of Indian parents who lived in Spain.
35. The great-grandmother has traced her family tree back to five generations.
36. I have six brothers and sisters.
37. She was placed with an uncle of hers after the death of her parents.
38. The neighbours were like proxy parents to the teenagers after the death of their parents.
39. The putative father of the child (of the unmarried mother) died last night.
40. After her parents' death, she was placed in the safe hands of her uncle.
41. A surrogate father is needed.
42. After the death of her natural mother, she was raised by her neighbours.
43. As they had no children of their own, they adopted a child from an orphanage to inherit their wealth.
44. Though the good-natured man has two sons, he has fostered an uncared-for child.
45. The neighbours brought him up as their own child.
46. The old man is blessed with a grandson.
47. The grandfather always dotes on his grandchildren.
48. The grandmother inquired after her family. (unless she is asking about some male's family)
49. Grandmother has sent greetings to all.
50. They have no issue and the grandmother is longing to hear the patter of tiny feet.
51. Grandmother said, "give my love to Pappu."
52. The children came running to meet us.
53. Children give new meaning to the lives of parents.
54. Grandchildren are a solace in old age.
55. Kiss your mother good night, son.
56. The mother of the twins looked after her natural as well as adopted children.
57. All the children were asked to stay together for fear of getting lost in the Kumbh Mela.
58. She brought forth a daughter.
59. She gave birth to two daughters; one brunette, the other blonde.
60. My wife is expecting a baby next month.
61. She was overjoyed by the prospect of becoming a mother.
62. She doesn't work in any office—she keeps house.
63. They set up house together in Delhi.
64. He was born of Indian parents in Japan.
65. He was part Italian and part German.
66. Please give your grandmother my regards.
67. It is your filial duty to stop and see your parents when you are in their city. Please give your family my regards.
68. Their union was blessed with three sons.
69. He proposed a toast to the newlyweds.
70. The husband and wife are attached to each other.
71. Sister Nivedita was attached to India.
72. They considered divorcing several times but lived together for the sake of their children.
73. It was a 2 km-long marriage procession.
74. At the party, a big balloon burst with a bang.
75. The couple walked in the park, arms entwined.
76. Lovers holding hands loiter about in the city park every evening.
77. A troop of guests, dancing and singing, moved towards the bride's house.
78. He is a hen-pecked husband.
79. The husband has to pay 10% of his income to his divorced wife for the upkeep of the children.
80. The tail of the marriage procession consisted of old men and women.
81. The old members of the marriage party were dancing with the zest of teenagers.
82. Congratulate me! I have just become a grandfather.
83. The great-grandmother is the repository of the family history.
84. Both husband and wife share the housework equally.


Similar looks
1. The two sons do not look alike.
2. The daughter looks exactly like her mother.
3. She is a true replica of her mother.
4. She is very much like her elder sister.
5. The two sisters are so alike that the neighbours always get them muddled up.
6. There is a striking similarity between the two brothers.
7. Can you tell Sita from her twin sister Rita? They have a striking resemblance.
8. He is the double of his brother.
9. I can't tell one brother from the other as they look alike.
10. It is difficult to distinguish between the two sisters wearing identical dresses.
11. I took her to be his wife--in fact, she is his sister.
12. He is the double of his eldest brother.

Inheritance
1. He has willed everything to his daughter.
2. He has signed all the property over to his children.
3. In monarchy, the title of king passes by inheritance to the eldest son.
4. The property was divided between his two sons, who further sub-divided it among their sons and daughters.
5. Who succeeded King Arthur?

6. Rani Laxmi Bai succeeded the throne of Jhansi after her husband's death, without any celebrations.